Developing and maintaining free essay sample

Developing and maintaining good relationships is central to improving outcomes for individuals, their carers and their families none the less it is imperative to continue establishing and maintain positive working relationships with all involved in the care of service users to provide an all-round quality service which can be achieved by having good procedures and working in a warm, friendly, accountable and professional way.Carers:Working with carers for the benefit of care professionals, service users and carers themselves play an important role in many service users lives they are often the people who know the service user best and can be an invaluable source of information and support. Carers might be best positioned to provide the help needed to achieve the best possible outcomes for the service user. They assist with personal care, administration of medication, domestic tasks and monitor service users well – being as well as advocate for the individuals. We will write a custom essay sample on Developing and maintaining or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Carers involvement play a vital role to positive outcomes. They are more likely to have first handed information and knowledge of day to day events of a service users life, they get to read the signs of relapse or any relevant behavioural changes.†¢ Improved outcomes for service usersIncreasing the knowledge, confidence and understanding of significant others in dealing with the service users problems and their own feelings and anxieties regarding the situation can aid service users recovery.Information sharing can work two ways – not only do carers require information from the service provider, the service provider can also learn from family and friends experience and knowledge. It is worth emphasising that listening to carers or accepting information from them does not constitute a breach of confidentiality.Families:Families contribute a lot to the care and support of individuals in care in many ways. In the first place, it is the family that is the first port of call in terms of care in the sense that it is the family that acknowledges that a member of their family requires professional care and takes the matter to body responsible. It is the family that provides the critical information on the condition of the individual before the experts begin their assessments. When an individual has been admitted into care or wants to remain living independently at home the family provides stability by constant visits and encouragement as well as in times of crisis the family can provide calm and understanding as they know the individual better than anyone. The family can also provide financial management if requested to do so. Overall the family provides stability, comfort, support and love and affection unconditionally whilst needed. There are some factors that may affect the level of involvement of family members in care or support such as different work commitments of family members if they are all in full time employment, distance, willingness to travel or restriction on time available, ability to travel or drive, as well as a good or poor relationship with the individual, all these can have an effect on the level of family involvement.In my role as a manager, I strive to create an environment in which individual feel their needs are being heard and understood and this requires integrity, honesty and skill. My team and I deliver our services with a problem solving and can do approach by working collaboratively in overcoming issues and meeting the needs of individuals